Watford’s Ticketing and Supporter Services Office is located underneath the Rookery Stand at Vicarage Road Stadium.
Our Supporter Services team can be contacted by emailing firstname.lastname@example.org, an address closely monitored during office hours, 10am to 4pm Monday to Friday. During this time, they can be telephoned on 01923 223023, while personal callers will be served at the accessible information window. Fans can also message the Supporter Services team via Facebook and Twitter on @WatfordFCHelp.
On home matchdays, the main office will be open from at least four hours prior to kick-off until the game starts. After this time personal callers can head to the Ticket Collection Office, located slightly further along from the main office, which is open from at least three hours before kick-off through until the second half begins. There are also Ticket and Information Points located at the top of Occupation Road, opposite The Hornets Shop and adjacent to turnstiles 1-11 on Vicarage Road next to Watford General Hospital which are open from three hours prior to kick-off until the match starts.
For away matchdays, any on-the-day away match ticket enquires should be directed to the host club’s Ticket Office. They’ll be able to contact a member of the Supporter Services team for assistance.
Information for first-time visitors to Vicarage Road can be viewed here.
Paying On The Day At Away Games
While it is possible at some venues to obtain entry on the day of the game either via ticket purchase at the stadium or cash paid at a turnstile, please note that Watford FC is unable to add a record of these to supporters’ Fan ID transaction history.
Only tickets bought through Watford FC’s Ticketing and Supporter Services Office will be recorded against a Fan ID record.
Supporters aged under 14 cannot attend home or away matches without an adult (over 18) accompanying them. Supporters aged under 18 but over 14 wishing to attend without an adult must return a completed consent form - available HERE - in-person, by email to email@example.com, or by post to Watford FC Ticketing and Supporter Services Office, Vicarage Road Stadium, Watford, Herts, WD18 0ER, before the day of the game.
Match Ticket T&Cs
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Ticketing and Supporter Services Office Open Hours
Mon-Fri: 10am - 4pm
Home matchdays: At least four hours before kick-off - kick-off
Sat/Sun (non-matchday): Please contact for opening hours