If you’re the lead contact for a Season Ticket Waiting List online form, then – subject to availability – you’ll be getting a call to discuss the people you’d like to become fellow Season Ticket holders.
This process of outgoing phone calls begins on Monday (July 3) and will be prioritised by Home Match Ticket First Access Groups (A to C) of the Fan IDs entered (NOT the lead contact).
The sale of new Season Tickets is at all times subject to availability and at the discretion of the club’s Ticket Office team.
Voicemail messages will be left, where possible, when an unanswered call is made. The missed call will read from the club’s main reception desk 01923 496000. If you miss a call, please call the 496000 number back and the club receptionist will email the Ticket Office team instructing them to make another outgoing call attempt.
Please note that, for the duration of sales of new Season Tickets, regular Ticket Office contact will be via email only to firstname.lastname@example.org. Incoming phone calls (to 01923 223023) and personal callers will not be served.
Season Cards – New & Existing
The ticketing system is now being rolled into the new season; it’s a cycle which begins the process of identifying all renewers who have moved seats or changed status/category in any other way.
This can be age-based (moving from Adult to 65 & Over), category-based (moving from a Full ST to a 75-Mile ST) or maybe driven by changes at our end (re-naming Under-16 as 18yrs & Under and Over-65 as 65yrs & Over).
Any such changes will generate the requirement for a new Season Card to be printed and dispatched.
Where nothing has changed (e.g. an Adult renewal in the same seat), then Season Ticket holders should continue to use the same Season Card as they were using during 2016/17.