Watford FC is proud to remind supporters that its Hornets At Home scheme – much valued and, more importantly, much used during the initial COVID-19 lockdown earlier this year – is here to stay.

The club’s sense of family and community is renowned within the football industry. Originally set up in March of this year to help those supporters who were isolated, Hornets At Home proved to be a great success; more than 300 supporters volunteered their services and more than 2,500 supporters received calls from the club to offer support.

The scheme’s success was built on volunteers from both inside and outside the club providing practical support to those supporters isolating. Our volunteers have helped with tasks as wide-ranging as collecting and delivering groceries, mowing lawns and assembling furniture.

In addition our Supporter Services Team – based in the Ticket Office – made contact with every single one of the club’s c. 13,500 Season Ticket holders to ask how best we could communicate with them going forward.

While these examples and outgoing calls will remain a key feature of the service, we have now extended the Hornets At Home service beyond the continuing pandemic to become a permanent part of the club’s offering to supporters, as many supporters will have been vulnerable and isolated before this started and the challenges presented in recent months will remain with us for some time to come.

We hope to be able to provide additional support on an ad hoc basis to anyone who might request our help from the groups below. The list is not intended to be exhaustive and we will be able to provide additional support on an ad hoc basis to anyone who might request our help.

  • Support for families of bereaved supporters
  • Supporters with mental health problems
  • Keeping in touch with supporters who live alone
  • Supporters with a disability
  • Elderly supporters

In order to volunteer to provide support, or to request help for whatever reason great or small, please contact our Supporter Services Team in the first instance:

ticket.office@watfordfc.com
01923 223023

‘Checking In’ and ‘Phone Your Friend’

‘Checking In’ and ‘Phone Your Friend’ are two official new strands which joined the much-loved and much-used ‘Hornets At Home’ scheme in January 2021. Both new initiatives have to some degree been regular features of the support provided to date under the Hornets At Home umbrella.

Checking In

For those supporters who are feeling lonely, or just want to pick up the phone and have a chat, the Supporter Services team will be delighted to hear you ‘Checking In’ with them.

So simply give us a call, or drop us a line with your contact details to the email address below and we’ll call you back at a time convenient to you.

And we’ll be continuing to make outgoing calls, too. So don’t be surprised if you’re hearing from us; just ‘Checking In’ to see how you’re doing.

Phone Your Friend

Know a friend or family member who’d appreciate a one-to-one conversation? Or you feel really needs one right now?

Whether it’s for reasons good (birthday, anniversary, special achievement, etc.) or bad (depressed, worried, alone, scared, etc.), let us know the story behind your request and we’ll then give you a ring to discuss things a bit further before allocating someone appropriate to make that call.

Likely, it’ll be one of our first-team squad or a well-known ex-player – maybe even one of our newly-commissioned Hornets Ambassadors.

Next Game

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