The following match types will be available to view for domestic supporters (includes UK, Republic of Ireland, Jersey, Guernsey and Isle of Man):

• All scheduled midweek & Bank Holiday league matches, unless selected for live broadcast on Sky Sports
  
• All league matches moved from Saturday 3pm to midweek for non-TV purposes
  
• Any league matches played on December 10 and 17 (due to lifting of Saturday 3pm blackout for World Cup quarter-finals and third-place play-offs), unless selected for live broadcast on Sky Sports

The following match types will be available to view for overseas supporters:

• All league matches, provided they haven’t been selected for international TV broadcast in the territory you reside

Only audio commentary can be streamed from Carabao Cup and FA Cup matches to domestic and overseas supporters, not video.

We will publish how-to-follow articles on the website ahead of every league match, detailing exactly what streaming options are available.

The EFL does not permit the free online broadcast of audio commentary, however an audio-only Hive Live subscription will be available for all Championship and Carabao Cup games, costing £45 (seasonal) and £4.50 (monthly).

If your technical issue or support enquiry is not answered within these FAQs, please email watfordtv@streamamg.com with details.

Recording and/or pausing of live streaming isn’t possible.

Highlights will be available on the Watford FC official YouTube channel and watfordfc.com from 1am UK time the following day.

Information on full match replays will be available soon.

On certain devices there can occasionally be an issue with email verification. If you encounter this error please try to log in direct at https://www.watfordfc.com/hornets-hive-live/login using the username and password you registered with. In most cases this will resolve the issue.

Please ensure your web browser cookies are set to 'allowed' in your privacy and security settings. If you fail to do this, it may mean you are unable to log in and access the stream.

Versions of Safari from 13.1 onwards have cross-domain tracking disabled - this must be enabled for the login system to work. If this is not enabled, you may get stuck in a login loop.

If you can't log in, please try another browser or clear your cache/cookies and try again. Also, note the 'I'm stuck in a login loop' section above.

If you've forgotten your password, please go to the login screen and follow the instructions to reset your password.

If you're receiving a 'Blocked Account' message, this can be solved by resetting your password.

Yes, you will be able to access Hive Live using a laptop/PC via the Watford FC website. For the best viewing experience on a smart device, we recommend using the free club app (search ‘Watford FC’ in your app store).

We won’t be broadcasting pre-match and post-match studio shows, as we did in 2020/21, however coverage is likely to start approximately 15 minutes before kick-off and will come courtesy of long-standing Watford commentator Jon Marks and Hornets legend Tommy Mooney.

A red Hive Live banner should appear across the top of your screen on the app on match days when a stream is available. If you do not see this when you believe streaming should be available, please ensure you have the latest version of the app installed.

No. The EFL allows monthly or seasonal subscriptions for supporters based overseas. Match-by-match access is available domestically.

Yes, you will receive both in this case and will also be able to switch between audio and video during the broadcast.

Yes, commentary provided by Jon Marks and Hornets legend Tommy Mooney will be available on both audio and video packages.

No, you are only able to log into one device at a time.

No. We are not permitted to stream video from matches played in the Carabao Cup or FA Cup. However, audio commentary will be available.

Live video will be streamed at up to 1080p (1920x1080), but the actual resolution will depend on your own internet speed.

Hive Live can be watched on laptop and desktop (Windows 8.1/10 and recent versions of Mac OS), as well as most modern iOS and Android mobile devices running the latest versions of their respective operating systems. Please note, the official Watford FC app must be used to watch live video on mobile.

As for browsers, Chrome, Firefox, Edge and Safari are all supported, however others such as Internet Explorer and Opera are not.

Please check your connection speed - a minumum of 4mb/s bandwidth is required to view. SpeedTest is a handy tool for this. Also, be aware of the usage of devices on your network. If other people on your network are streaming/gaming, this may affect the amount of bandwidth available to you. An attempt to use a VPN can also cause buffering - VPNs are prohibited and if detected your access to the stream will be revoked and no refund given.

The live video or audio commentary player will only be live during a match. If the game has kicked off and you are receiving this message, please contact via watfordtv@streamamg.com.

Your device needs to comply with the following minimum system requirements: Processor: 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks; Memory: 2GB (1GB for netbooks) 128MB of graphics memory.

Casting is prohibited by EFL regulations. Smart TV browsers are not supported but may work. Games consoles/Amazon Firesticks or other third-party devices are also not supported. We are not held responsible if you experience issues with the streams on unsupported devices, even if they have worked previously.

The most common error message is {"status":"error","message":"Field=LastName (last_name) claim, Value=undefined: no value"}

If you are seeing this message it means you don't have a last name entered on your Hive Live profile. To update your profile details, click HERE and enter a last name and click 'update profile'. You should then be able to purchase a match pass.

No, match video passes are for personal use only.

You can cancel or unsubscribe from the service in the ‘My Account’ section. Within ‘Active Subscription’, click on the ‘Cancel’ button and you will then be able to cancel your pass. This will give a cancel date and you will still have access to the service until this point. You may not be able to do this via the app, so please log on to a browser to do this.

If you have already had your weekly/monthly subscription taken for this period, unfortunately we cannot refund this as this is part of your terms and conditions.

Please be advised that three working days’ notice is required for cancellation. Cancellation within this period may result in your account being charged for the next period.

Cancellation requests sent via email cannot be processed.