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Everything you need to know about your matchday in our unique hospitality lounges

Hospitality | FAQs


Hopefully we've covered any questions you might have about your day at Vicarage Road below. If not, get in touch via 01923 496006 or email and one of our team will be happy help.

Where are the hospitality seats located in the stadium?

Most hospitality seats are located in the upper area of the Graham Taylor Stand offering premium padded seats. Depending on where you are dining, The Gallery and The View have central seating and The Sir Elton John Lounge and Executive Boxes have seating directly outside.

The TV Studios and the Sky Lounge have seating inside, behind the floor-to-ceiling glass.

What entrance do I use to access my lounge?

To ensure a smooth entrance to your hospitality experience, please use the correct entrance to access your lounge. This is written on your matchday ticket letter and is listed below:

The Gallery - South West Corner Entrance (back of the Rookery Stand)

The View - South West Corner Entrance (back of the Rookery Stand)

Executive Boxes - Graham Taylor Hospitality Entrance

Sir Elton John Lounge - Graham Taylor Hospitality Entrance

TV Studio - South West Corner Entrance (back of the Rookery Stand)

Sky Lounge - Entrance to the right of the club shop on Vicarage Road

Captain’s Bar - South West Corner Entrance (back of the Rookery Stand)

Are children welcome?

Children and babies are welcome in the hospitality areas; however, we do not offer a discretionary price for children. All children must have their own ticket for entry into the Stadium.


Vicarage Road Stadium is a no-smoking area. Smoking, including electronic cigarettes, is prohibited in all areas. Stewards are briefed to be vigilant for anyone in breach of this rule and offending supporters will be asked to leave the stadium. Please note that once you have entered the stadium, should you wish to go back outside, you will not be permitted back into the stadium.

Once I’ve entered the stadium can I go back outside?

For security reasons, once you’ve entered the stadium, should you wish to go back outside, you will not be permitted back into the stadium. We therefore advise that if you want to take photos outside, or visit the Hornets shop, you do so before you enter the stadium.

What if our visit is for a special occasion?

We have many additional items available at an extra charge to enhance your day, including flowers and celebration cakes for any occasion. Simply contact a member of the corporate team on 01923 496006.

Is there a minimum number of places that I am required to purchase?

Lounge places are available for as little as one guest. Executive Boxes require a minimum number of guests; please contact the corporate team on 01923 496006 and they will be happy to assist.

Can I wear team colours?

Strictly no away team colours or shorts. No attire displaying offensive language or imagery. The club has the right to refuse admission to any person wearing attire deemed unsuitable.

Who do I tell about special dietary requirements?

Please call or email the corporate team on 01923 496006 / regarding all dietary requirements at least five working days before the game. Please note, Kosher meals incur an additional cost.

Where can I collect my tickets from?

Depending on what you have requested, your ticket pack will either be posted to you, or you can collect your tickets on the day of the game. Please note, ticket packs will be dispatched c.10 days prior to the fixture.

If you have arranged to collect your tickets on the day of the game, there are three separate hospitality collection points located at the stadium, depending on where you are dining.

For The TV Studio, The View and The Gallery please use matchday reception, located on Stadium Way. For Executive boxes and The Sir Elton John Suite please use The Graham Taylor Hospitality Reception, and for The Sky Lounge please use the hospitality reception located next to the club store on Vicarage Road.

Is the fixture date or kick-off time likely to change?

Any fixture date could change and sometimes at short notice. If the fixture date does change, your ticket will remain valid for that game, we therefore advise that you do not finalise any travel arrangements until the date and kick-off time is confirmed.

The club will email you details of any change to date or time as soon as there is clarification.


If you think that you or a member of your party may have difficulty accessing seating around the stadium please contact the corporate sales team prior to the day of the game, on 01923 496006.


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