Information on Club rewards
CLUBCASH: Suspended For Now (dated: November 2013)
WATFORD'S ClubCash scheme is now suspended until further notice while a full review of the system, which includes several different key partners, is conducted.
This includes the Hornets Rewards programme, an optional extra to the stadium-based ClubCash system.
A recent brief overview-style assessment suggested that a number of technological updates and other system enhancements would need to be provided in order to restore all customer interface points and back-end system processingn to full working order.
The Hornets now intend to investigate fully exactly what is required and will be back in touch with fans as soon as there is some definitive news.
'Virtual cash' balances held on Season Cards and Fan Cards will be protected.
Money loaded by supporters onto cards will also remain protected, although refunds of these loaded amounts may be requested by e-mail direct to the club's Ticket Office: firstname.lastname@example.org. Please include your Fan ID.
Watford FC wishes to thank all fans in advance for their understanding and patience.
To access the Watford FC Clubcash portal click HERE